Page tree
Skip to end of metadata
Go to start of metadata

Access to shared drives is generally configured to be set up when a computer is logged on to and should be persistent.  If, for some reason, a shared drive's mapping has been lost, it can be reconnected using the following instructions.

For some shares, you may need to be connected to the University of Delaware network onsite, or via VPN.  You will also need to know the path to the shared drive in question.

If you require assistance with any of this procedure, please do not hesitate to contact the Lerner TechDeck.

Before you begin: When using a computer off-campus, You must first create a connection using the Palo Alto GlobalProtect or Cisco AnyConnect VPN.


On a Windows computer, you can map a drive for easy access, and treat it like another hard drive on the computer.

  1. Open a new file explorer window using the folder icon on your start bar and navigate to "This PC" using the menu on the left. 

3. In the "This PC" window, click the "Computer" Tab. Click on the "Map network drive" button. 


4. In the "Drive" pop-up menu, select a letter. You might pick "S:" for a shared drive, for example. If the letter is already in use, you may choose any available letter. 

5. In the "Folder" field, type the location provided by the TechDeck for your network drive value. It will look something like this: \\\Share

6. If you want to reconnect to this drive every time you start your computer, you may enable "Reconnect at logon".

    • If you're connecting to the network drive from a location other than your own office, disable (remove the check mark from) the "Reconnect at logon" option.


7. You may be prompted to provide your UD credentials to continue connecting or you may have been provided an alternative username for this share.

8. When connected the drive will show up under Network Locations



On a Mac, you can add access to a shared drive by creating a SMB network connection.

  1. From Finder, select "Go" and choose "Connect to Server"
    Connect to server file location
  2. In the Server Address field, the correct format is as follows:
    • smb://
    • Example: smb://
  3. You may be prompted to log in with your UD username and password.

  • No labels