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An app password is a code that gives an app or device permission to access your Office 365 account.

If your admin has turned on multi-factor authentication for your organization, and you're using apps that connect to your Office 365 account, you'll need to generate an app password so the app can connect to your University of Delaware Office 365 account.

Examples of such apps are:

  • The mail app on iPhone and iPad
  • Home versions of Office 2013
  • Sharepoint Designer 2013

When setting up MFA for the first time, you will be prompted to generate one, but you can generate other codes on-demand as needed.

  1. Sign in to Office 365 at

  2. At the top of the screen, choose Settings  > Office 365.

  3. Choose Security & Privacy > Additional security verification. You'll only see this option if your admin has set up multi-factor authentication for your organization.

    Selecting additional security verification

  4. Choose Create and manage App Passwords

  5. Choose create to get an app password.

  6. If prompted, type a name for your app password, and click Next.

  7. Choose copy password to clipboard. You won't need to memorize this password.

    Choose copy to your clipboard

    Tip: If you create another app password, you'll be prompted to name it. For example, you might name it "Outlook."

  8. Go to the app that you want to connect to your email account. When prompted to enter a password, paste the app password in the box.

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