Install & Connect to the UD VPN
Download and install the PaloAlto GloablProtect VPN client using the instructions at the link below:
https://services.udel.edu/TDClient/32/Portal/KB/ArticleDet?ID=709
- Follow the instructions in the article above to Launch the GlobalProtect Client and Connect
- While you are running the VPN software, all network connections to UD proceed through a secure "tunnel," giving you secure access to UD resources from off campus or from unsecured wireless networks. Your other network activities (e.g., using a web browser to view a non-UD website) are unaffected.
You must be running the VPN and Connected in order to use Remote Desktop
Windows
- From the Start Menu, Open Remote Desktop Connection
- Enter your desktop's IP address
- When prompted for credentials enter:
WIN\your_ud_username
your_ud_password - Accept the security notifcation
- You should now be logged in and see your desktop
Mac OS X
- Install Microsoft Remote Desktop from the Mac App Store
Microsoft Remote Desktop on the Mac App Store - Open the Application
- Choose Add a PC
- Enter the IP address into the PC Name
- Choose Add
- Double click on the new icon
- When prompted, use your UD Username and UD Password. Use the WIN\ Prefix before your UD Username
- Accept any security notification
- You will now be logged into the Windows Desktop Session