If you are using a UD-owned computer, the CiscoAnyConnect client should be installed automatically.
If you are using a personal machine and need to utilize the VPN, you can download it for free from UDeploy.
To use the VPN, you will need to have two-factor authentication enabled.
Open the VPN
On Windows
Select the Windows Start Menu
in the search bar, type Cisco
Select Cisco AnyConnect
On Mac
open Finder and select the Applications folder.
Locate the Cisco folder
- Launch the Cisco AnyConnect Secure Mobility Client
- Choose Connect
- Enter your UD username and password.
Your Second Password will be a two-factor authentication code. You usually will get this code when logging into systems like Canvas or HR-related systems.- If you use voice or text to receive your code you must first enter one of the following:
- voice1 in the Second Password and press OK field to receive a call with your code
- sms1 in the Second Password field and press OK to receive a text with your code
*You may see a notice saying "login failed" when you trigger the code to be sent. This is normal. Once you get your code, you can enter it as normal with your credentials.
- If you use Google Authenticator or any other app to get your code, open the app as normal.
- If you use voice or text to receive your code you must first enter one of the following:
- Once you receive your code, enter it into the Second password field with your other credentials and press OK
- The AnyConnect client will display a green check when connected
Now that you're connected, you should be able to use UD resources like shared drives, remote desktop, and HR systems as normal.