Updating TaxAct in Apporto
This guide walks users through how to update TaxAct to the latest version on Apporto.
Add a Backup Authentication method to Office 365
Microsoft Authenticator is the default app used for verifying a user’s identity for Office 365 apps. When a user gets a new phone or deletes the app, the data in the Microsoft authenticator app is often not backed up, meaning the account’s MFA access must...Using DisplayLink Plugable Adapters
Using the Plugable Adapter In your browser, visit https://plugable.com/pages/displaylink Choose the DisplayLink Manager App download Install the downloaded Application Once Installed, click the ‘Open System Settings’ button in order to grant DisplayLink the permission...Using Google Drive on the Web
Open the Chrome Web Browser Visit https://google.com/drive Choose Go to Drive Login with your UD email address and password Once logged in navigate to your Course work folder Open your Course work folder and right-click on your file to download it to the computer Once...MISY225 – Python and VSCode
Table of Contents Install Python Note for MacOS Install Visual Studio Code Configure Your Development Environment Open Your Workspace Enable Python Extensions Disable Inherit Environment (MacOS Only) Set Your Shell Profile You’re Ready! Install Python You can...Apporto Cloud Mounter
The Apporto Cloud Mounter installed within the Virtual Lab enables students to directly access their University of Delaware Google Drive Storage or Microsoft OneDrive The Cloud Mounter seamlessly maps your cloud storage as a network drive, making it easier to get to...Using the Apporto Virtual Lab
The Apporto Virtual Lab is the newest iteration of Lab services provided by the University of Delaware, specially implemented to provide students access to the software they need for success.
This guide walks through how to log in and use Apporto for new users.
XLSTAT
Some courses require XLStat to be added into Excel on your computer. Here, we go over the installation of this software.
Synchronizing Sharepoint to your Computer using OneDrive
Sharepoint and OneDrive are both services and applications available to share files and collaborate with team members.
Managing Sharing Permissions in OneDrive and Sharepoint
When you have a folder or file in Sharepoint or OneDrive, by default, it is shared with everyone who originally had access to the folder it is in. Learn how to change this setting in this article.
Owl Camera Instructions
The Owl Camera is a 360 degree camera suited for teleconferencing, available in several locations in Lerner.
ProctorU and the Virtual Lab
Using ProctorU in the Virtual Lab requires different steps than using the Virtual Lab directly. This guide outlines how to use both to take exams.
Using the AnyConnect VPN
The Cisco AnyConnect Application is installed on all Lerner College machines. In this guide, we go over how to use the program, as well as some tips on how to use it with 2FA.
Running Dell Command Update
Running the Dell Command Update application will install the latest drivers for your laptop.
Windows Updates
Running Windows update is necessary for keeping your system secure.
Read here to learn how to run it.
Access Databases and Cloud Storage
Important information for using Microsoft Access with Kumo/Google Drive.
Troubleshooting eduroam access on Mac OS
Sometimes, users run into issues with the eduroam network on MacOS. Read this guide to learn how to address it.
Troubleshooting your Monitor/Docking Station
There are some issues that are known to happen with the USB-C docks and some Dell machines.
Usually, a user will find that the laptop will not display video to the Monitor/Docking station. To address it, follow the procedure in this post.
Selecting R version in R-Studio
When first starting R-Studio you may be prompted to select a specific installation of R.
Slow Typing In Microsoft Teams – Disable GPU Acceleration
Guide on how to turn off GPU acceleration in Microsoft teams if you’re having a slow typing issue.
Webex Speakers and Microphone
How to update and manage your audio settings in Webex so you can hear and be heard on calls.
Webex Getting Started
Webex is what provides the University’s current telephone system. This guide goes over how to get set up if you already have a phone number assigned by the University.
Slow Typing In Microsoft Teams – Disable GPU Acceleration
There have been instances where Microsoft teams users have experienced slow performance, to include very slow typing speed.
Disabling GPU acceleration may help solve this issue.
MacOS MySQL Workbench issues
In the case you experience incompatibilities with MySQL workbench, you can change the version of Workbench to help troubleshoot the issue.