If you’re encountering issues connecting to the eduroam wifi network, you may need to remove the network configuration and start fresh.

  1. Open System Preferences
  2. Open Network Preferences
  3. Select the Wifi connection
  4. Choose Advanced
  5. Select the Wi-Fi tab
  6. Remove eduroam, UD Guest, and Get Started from their Preferred Networks list
  7. Once complete, open System Preferences again
  8. Open the Profiles option (if it exists)
  9. Delete University of Delaware under profiles
  10. Reboot the computer
  11. Connect to “Get Started at UD”
  12. Open a browser and go to www1.udel.edu/getstarted
  13. Download the SecureW2 tool and follow the steps